Privacy Policy
ARTICLE 1: PREAMBLE
This privacy policy applies to the website: Luuckk.
The purpose of this privacy policy is to inform users of the site about:
- The manner in which their personal data is collected and processed. Any data capable of identifying a user must be considered personal data. This includes, in particular, first and last name, age, postal address, email address, user location, or IP address;
- What rights users have regarding this data;
- Who is responsible for processing the personal data collected and processed;
- To whom this data is transmitted;
- Where applicable, the site's policy regarding cookie files.
This privacy policy supplements the legal notices and Terms of Service that users can consult at the following address: https://luuckk.com/conditions-generales-de-ventes/
ARTICLE 2: GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users' data adhere to the following principles:
- Lawfulness, fairness, and transparency: data can only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that their data is being collected, and for what reasons;
- Purpose limitation: data collection and processing are carried out to fulfill one or more specific purposes defined in these terms of service;
- Data minimization: only data necessary for the proper execution of the objectives pursued by the site is collected;
- Storage limitation: data is kept for a limited duration, of which the user is informed. Where this information cannot be provided, the user is informed of the criteria used to determine the retention period;
- Integrity and confidentiality of collected and processed data: the data controller is committed to ensuring the integrity and confidentiality of the data collected.
In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only occur if they meet at least one of the conditions listed below:
- The user has expressly consented to the processing;
- Processing is necessary for the proper performance of a contract;
- Processing fulfills a legal obligation;
- Processing is necessary to protect the vital interests of the data subject or of another natural person;
- Processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
- The processing and collection of personal data are necessary for the purposes of legitimate and private interests pursued by the controller or by a third party.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHILE BROWSING THE SITE
- DATA COLLECTED AND PROCESSED, AND METHOD OF COLLECTION
The personal data collected on the Luuckk site includes:
- Name, Email address, Postal address, Banking details
This data is collected when the user performs one of the following operations on the site:
– When the user purchases a product on the site
– When the user uses the contact form to send an inquiry
Furthermore, during a payment on the site, proof of the transaction including the purchase order and the invoice will be retained in the computer systems of the site editor.
The data controller will keep all collected data in the site's computer systems under reasonable security conditions for a period of: 10 years.
Data collection and processing serve the following purposes:
– Processing orders, shipping parcels
– Responding to inquiries sent via the contact form.
Data processing operations carried out are based on the following legal grounds:
– User consent
– Legal obligation
- DATA TRANSMISSION TO THIRD PARTIES
Personal data collected by the site is not transmitted to any third party and is processed solely by the site editor.
- DATA HOSTING
The Luuckk website is hosted by: Shopify, whose headquarters are located at the following address:
Shopify – 150 Elgin Street, 8th Floor, Ottawa, ON K2P 1L4, Canada
ARTICLE 4: DATA CONTROLLER
- THE DATA CONTROLLER
The personal data controller is: Madame Retail. They can be contacted as follows: contact@luuckk.com
The data controller is responsible for determining the purposes and means used for the processing of personal data.
- OBLIGATIONS OF THE DATA CONTROLLER
The data controller undertakes to protect the personal data collected, not to transmit it to third parties without the user having been informed, and to respect the purposes for which this data was collected.
The site features an SSL certificate to ensure that information and data transfer across the site are secure.
An SSL certificate ("Secure Sockets Layer" Certificate) is intended to secure data exchanged between the user and the site.
Additionally, the data controller undertakes to notify the user in the event of rectification or erasure of data, unless this entails disproportionate formalities, costs, and procedures.
In the event that the integrity, confidentiality, or security of the user's personal data is compromised, the controller undertakes to inform the user by any means.
ARTICLE 5: USER RIGHTS
In accordance with regulations governing the processing of personal data, the user has the rights listed below.
In order for the data controller to grant their request, the user is required to provide: their first and last name, email address, and if relevant, their account, personal space, or subscriber number.
The data controller is required to respond to the user within a maximum period of 30 (thirty) days.
- OVERVIEW OF USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING
- Right of access, rectification, and right to erasure
Users may review, update, modify, or request the deletion of data concerning them by following the procedure outlined below:
The user must send an email to contact@luuckk.com, specifying the subject of their request.
If they possess one, the user has the right to request the deletion of their personal space by following this procedure:
The user must send an email to contact@luuckk.com, specifying their personal account number. The request will be processed within 10 business days.
- Right to data portability
The user has the right to request the portability of their personal data held by the site to another site, in accordance with the following procedure:
The user must send an email to contact@luuckk.com, specifying the subject of their request
- Right to restriction and objection to data processing
The user has the right to request restriction of or object to the processing of their data by the site, which the site cannot refuse unless it can demonstrate legitimate and compelling grounds that override the user's interests, rights, and freedoms.
In order to request restriction of data processing or file an objection, the user must follow the procedure below:
The user must send an email to contact@luuckk.com, specifying the subject of their request
- Right not to be subject to a decision based solely on automated processing
In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based solely on automated processing if the decision produces legal effects concerning them or similarly significantly affects them.
- Right to determine the fate of data after death
The user is reminded that they can organize the post-mortem directives for their collected and processed data, in accordance with Law No. 2016-1321 of October 7, 2016.
- Right to lodge a complaint with the competent supervisory authority
In the event that the data controller decides not to respond to the user's request, and the user wishes to challenge this decision, or believes that one of the rights listed above has been violated, they are entitled to contact the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or any competent court.
- PERSONAL DATA OF MINORS
In accordance with the provisions of Article 8 of European Regulation 2016/679 and the French Data Protection Act (Loi Informatique et Libertés), only minors aged 15 or older can consent to the processing of their personal data.
If the user is a minor under the age of 15, the consent of a legal representative will be required before personal data can be collected and processed.
The site editor reserves the right to verify by any means that the user is over 15 years old, or has obtained the consent of a legal representative prior to browsing the site.
ARTICLE 6: USE OF COOKIES
The site may make use of cookies.
A cookie is a small file (under 4 KB) stored by the site on the user's hard drive, containing information relating to the user's browsing habits.
These files enable the processing of traffic statistics and information, facilitate navigation, and improve the service for user convenience.
For the use of cookies involving the storage and analysis of personal data, user consent is systematically required.
This user consent is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again request the user's authorization to store cookies on their hard drive.
- User objection to the use of cookies by the site
Cookies that are not essential to the functioning of the site are only placed on the user's device after obtaining their consent. The user may withdraw their consent at any time as follows:
Please click on the "withdraw consent" button.
More generally, the user is informed that they can object to the storage of cookie files by configuring their browser software.
For information, users can consult the following links to learn how to configure their browser to prevent the recording of cookie files:
- Chrome: https://support.google.com/accounts/answer/61416?hl=en
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari: http://www.apple.com/legal/privacy/en-ww/
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Opera: http://www.opera.com/help/tutorials/security/cookies/
In the event that the user decides to disable cookies, they may continue browsing the site. However, any malfunction of the site caused by this action cannot be deemed the fault of the site editor.
- Description of cookie files used by the site
The site editor brings to the user's attention that the following cookies are used during their browsing:
Noogle, Issuer: Contact.SAS, Purpose: browsing behavior analysis
ARTICLE 7: TERMS OF AMENDMENT TO THE PRIVACY POLICY
This privacy policy can be consulted at any time at the following address: www.luuckk.com
The site editor reserves the right to modify it to ensure compliance with applicable law.
Consequently, the user is invited to review this privacy policy regularly in order to stay informed of the latest updates.
The user is informed that the latest update to this privacy policy took place on: 16/06/2022.
ARTICLE 8: USER ACCEPTANCE OF THE PRIVACY POLICY
By browsing the site, the user certifies having read and understood this privacy policy and accepts its terms, particularly regarding the collection and processing of their personal data, as well as the use of cookie files.
